The bottom line is simple though: if your churn rate means you are losing customers at the same rate or faster than you recruit new ones, your long-term outlook is somewhere between uncertain and bleak.
If customers are the lifeblood of every business, then Customer Relationship Management is the veins through which it runs. In today’s hyper-competitive environment, it’s hard to fathom a business world without CRM. A CRM platform enables businesses to target their audiences, set customized scores and alerts, maintain relationships, and perform so much more.
Companies from “direct to consumer” startups to the largest tech firms are adopting subscription-based business models. They’re forgoing advertising or traditional sales and nurturing subscriber communities that keeping coming back. But what makes this business model so attractive? Is it applicable to your industry or product offering? Here’s what makes subscriber business models so effective.
With the rise of subscription services, you might just feel like ownership is going out of style. Of course, once you see the success of these 12 up-and-coming companies, you'll understand why everyone is jumping on board and paying to have these boxes delivered to their door.
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